RETURNS POLICY

Petes Automotive Products Pvt Limited accepts return as per the following policy

  • Only defective/damaged products will be accepted for returns/refunds.
  • Customer need to raise an alert with us within 2 working days from the date of delivery for being eligible for the return.
  • Only those products which are received by us within 10 working days of the date of delivery will be eligible for return.
  • Petes Automotive Products Pvt Limited retains the rights to examine whether the product returned is defective / damaged and based on the verification Petes Automotive Products Pvt Limited will either reship/replace the product to the customer.
  • In case product is defective or damaged then Petes Automotive Products Pvt Limited will replace and reship the product to the same shipping address of the customer subject to the availability of the stock of the product.
  • In case the returned product is not defective / damaged then the customer will be informed about the same and the same product will be reshipped to the shipping address of the order.
  • Customer will have to bear the shipment charges for the replaced/reshipped product.
  • If the product stock is unavailable then a request for the refund will be initiated and the same shall be informed to the customer through registered email.

Contact Us

Petes Automotive Products Private Limited
The International Hotel, P B No-3563,
M G Road, Cochin - 682035, Kerala, INDIA
Email:info@petesautomotive.in
Call us toll-free: 1800 425 8844
Helpline: +919895088444
Ph: +914842382006
Fax: +914842384755
Time: Mon – Sat (9:00 – 18:00)